Faulty Accessories

  • Call (07) 5446 1388 for an RA – Retailer contacts SimConnect to organise a Return Authority (RA) and returns form.   Please note. Retailers must provide RA number in order for the return to be processed.
  • Once you have received your RA number from SimConnect, please complete the Returns Form.  Please making sure that the RA number is clearly written in the space provided on the Returns Form and return the completed form with the faulty product to SimConnect for processing.