Faulty Telstra Phoneaway Cards

SimConnect is not authorised by Telstra to process faulty Phoneaway cards

  • Customer needs to contact Telstra directly by calling 1800 616 606 for an fault issues
  • Telstra does not refund expired cards, therefore Printanet is unable to refund expired cards
  • Printanet is happy to replace Phone Cards if there is minimum 6 months left until expiry date. Call SimConnect on (07) 5446 1388 to obtain a RA and returns form